NHTSA Complaint #11166535 — 2018 MAZDA CX-5

ON JANUARY 10, 2019, I SLOWED DOWN IN MY LOCAL GROCERY STORE PARKING LOT, GOING ABOUT 10 MILES AND HOUR, AND WAS COASTING INTO A PARKING SPACE AT ABOUT 5 MPH. IT WAS ABOUT 1:15 PM ON A SUNNY, CLEAR DAY. I WAS APPLYING THE BRAKE TO STOP THE CAR AS I PULLED INTO THE SPOT YET I WAS GOING SLOW AND COASTING STRAIGHT INTO THE SPOT. SUDDENLY, THE CAR SPED UP, THE BRAKES HAD NO RESPONSE, AND THE CAR ACCELERATED HITTING 3 PARKED CARS NEAR THE PARKING SPACE. I DID NOT HAVE MY FOOT ON THE ACCELERATOR, I HAD MY FOOT ON THE BRAKE. . . BUT MORE THAN ANYTHING, I HAD NO CONTROL, IT WAS UNINTENDED ACCELERATION. THEN THE CAR STOPPED AFTER I HIT THREE VEHICLES AND FORTUNATELY NO HUMANS. I WAS SHAKEN, BUT NO BAGS DEPLOYED. I HAVE APPROXIMATELY 6950 MILES ON THIS CAR. I HAVE BEEN THE ONLY OWNER. I AM AFRAID TO DRIVE THIS CAR BECAUSE I AM CONCERNED IT WILL DO THIS AGAIN AND I WILL BE IN TRAFFIC OR NEAR PEOPLE AND I COULD HURT OR KILL MYSELF OR SOMEONE ELSE. THERE WAS NO WARNING OF ANY PROBLEM. I DON'T WANT TO UPDATE MY DOCUMENTS ON THE INTERNET BUT WILL SUBMIT ONCE I HAVE AN NHTSA EMPLOYEE REACH OUT TO ME. MY RECORDS INCLUDE A FILED POLICE REPORT, A REPORT WITH MAZDA CORPORATE (AS OF TODAY) AND PICTURES OF THE VEHICLES WHICH ARE AVAILABLE UPON REQUEST.