NHTSA Complaint #11560313 — 2018 MAZDA CX-5 AIR BAGS

Complaint Details

ODI Number	11560313
Vehicle	2018 MAZDA CX-5
Component	AIR BAGS
Date of Incident	October 19, 2023
Date Filed	December 15, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

SRS Airbag light went off and ODB-II reader indicated passenger side supplemental restraint module error. We called Mazda October 20,2023 as the vehicle was nearing end of warranty period for the airbags system (warranty ended October 30, 2023). Mazda stated they could get the vehicle in on November 12, 2023, which is after warranty period and we would be required to pay to fix the car. An online search quickly resulted in seeing many other people with the same model of Mazda having the same issue for the passenger seat. I called national Mazda today, December 15, 2023 and they said that the vehicle is now 45 days out of warranty and no longer their problem.

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