NHTSA Complaint #11163437 — 2015 FORD FOCUS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11163437
Vehicle 2015 FORD FOCUS
Component ENGINE
Date of Incident
Date Filed
Mileage 75,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

THERE WAS A RECALL FOR THE FUEL PURGE VALVE GETTING STUCK AND NOT ALLOWING MY CAR TO STAY ON AFTER TURNING MY CAR ON IT WILL RUN FOR 5 TO 10 SECONDS BEFORE IT STALLS DUE TO LOSS OF FUEL. I TOOK MY CAR TO FORD DEALERSHIP AND THEY SAID THEY DID NOT HAVE THE PART TO REPLACE IT, BUT THEY TOOK MY CAR IN, ONCE I GOT MY CAR THE VERY SAME DAY BACK. IT DID IT AGAIN THE NEXT MORNING. I HAVE TRIED FUEL CLEANERS TO RESOLVE THE PROBLEM BUT IT STILL PERSISTS, IT STALLED ON ME WHILE DRIVING ON THIS PAST MONDAY, AND NOW WHEN I TRY TO SEARCH FOR THE RECALL FOR INFORMATION IT LOOKS LIKE IT WAS TAKEN OFF FROM THEIR WEBSITE. THE ISSUE IS NOT FIXED AND THEY DO NOT HAVE THE PART? AS A CONSUMER WHAT CAN WE DO TO FIX A DEFECT FROM MANUFACTURING. MY CAR IS A 2015 FORD FOCUS WITH 75K MILES AND THERE WAS ISSUES WITH THIS CAR FROM THE START, INCLUDING THE KNOWN ISSUE ABOUT THE DUAL CLUTCH TRANSMISSION WHERE IT STUTTERS AND SHAKES WHILE TRYING TO CHANGE GEARS AND TAKE OFF FROM FULL STOP. THIS CAR SHOULD BE CONSIDER A LEMON CAR AND NO ONE SHOULD BUY IT. THIS IS FRAUD BY FORD AND THEY KNOW IT.

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