NHTSA Complaint #11163411 — 2017 JEEP COMPASS

THE VEHICLE HAS BEEN IN MOTION EVERY OCCURRENCE AND HAPPENED ON A HIGHWAY. THE JEEP HAS SHUT OFF WHILE I WAS DRIVING. I HAD THE AUTOMATIC OFF TURNED OFF AND WHEN I STOPPED AT A STOP LIGHT THE JEEP POWERED DOWN, DASH AND LIGHTS WENT CRAZY, AND MY JEEP WOULD NOT START BACK UP. IT TOOK OVER 5 MINUTES TO GET THE JEEP TO COME BACK ON. THERE IS ALSO A POPPING NOISE AND A VERY HARD SHIFT AT TIMES. WHEN THIS HARD SHIFT OCCURS IT PULLS MY JEEP TO THE RIGHT, I HAVE HAD IT IN THE SHOP SEVERAL TIMES THIS YEAR AND THEY CANNOT FIGURE OUT THE PROBLEM. THEY THOUGHT CHANGING MY SHOCKS WOULD HELP BUT IT HAS NOT. THERE IS STILL A POPPING SOUND WHEN I HIT A CERTAIN SPEED AND THEN IT IS STILL SHIFTING EXTREMELY HARD RANDOMLY AND JERKS THE WHOLE JEEP WHEN IT HAPPENS. IT HAS ALMOST CAUSED ME TO WRECK A COUPLE TIMES ESPECIALLY WHEN I AM IN A RIGHT HANDED CURVE AND THIS OCCURS; IT CAUSED ME TO GO OFF ROAD WHEN I TOOK A RIGHT HANDED CURVE AND IT OCCURRED. THIS HAS BEEN HAPPENING SINCE APRIL 2018, AND I HAVE HAD IT IN THE SHOP SEVERAL TIMES. THIS HAS BEEN AN ONGOING THING NOW I DO NOT HAVE THE FILES WITH ME TODAY AT WORK, BUT I DO HAVE THEM AT HOME. I CAN UPLOAD THE DOCUMENTATION AT A LATER DATE. UNSURE OF EXACT DATE.