NHTSA Complaint #11161342 — 2013 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11161342
Vehicle 2013 HYUNDAI SONATA
Component ENGINE
Date of Incident
Date Filed
Mileage 94,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

EVER SINCE I HAD BOUGHT THIS CAR, I HAVE HAD ISSUES ON TOP OF ISSUES WITH IT. I HAVE ALREADY CHANGED 4 HEADLIGHTS AND ONE OF THE REAR LIGHTS, HAD TO REPLACE THE BATTERY, MY STEERING WHEEL WAS CLICKING FOR MONTHS UNTIL FIRESTONE TOLD ME THERE WAS A RECALL ON MY STEERING WHEEL, MY CAR HAD MULTIPLE RECALLS ON IT AND I DID NOT KNOW UNTIL OCTOBER OF 2018 (NO LETTER WAS SENT TO ME) , AND THEN MY ENGINE SEIZED UP 2 TIMES ON THE HIGHWAY! ONCE BACK IN OCTOBER WHEN I LEARNED ABOUT THE RE-CALLS AND AGAIN ON DECEMBER 10TH, 2018 IN WHICH I HAD TO WAIT 3 HOURS IN THE COLD FOR A TOW TRUCK THAT THEN COST $50.00. I KEEP ALL MY RECEIPTS FOR ANYTHING THAT IS DONE TO THE CAR, EVEN OIL CHANGES. ALSO BACK IN OCTOBER WHEN I TOOK MY CAR IN TO RESOLVE THE RECALLS, MY ENGINE PASSED A LOCAL HYUNDAI DEALERSHIPS TEST EVEN THOUGH IT SEIZED UP. NOTHING WAS DONE UNTIL THIS WEEK AFTER THE SECOND TIME IT SEIZED UP ON 12/10/18. THIS IS MY 3RD CAR I HAVE EVER OWNED, FIRST A 2005 NISSAN ALTIMA, AND THEN A 2015 DODGE DART (LEASE) AND NOW THIS HYUNDAI SONATA. OUT OF ALL THE CARS THAT I HAVE OWNED, THIS CAR HAS GIVEN ME THE MOST ISSUES. ON TOP OF THE ISSUES I HAVE LISTED ABOVE, THE HEAT/AIR CONDITIONING DOES NOT EVEN TURN OFF PROPERLY. IF I KNEW THAT I WAS GOING TO RUN INTO THIS MANY ISSUES I WOULD HAVE NEVER PURCHASED A HYUNDAI. I AM A SINGLE FULL TIME STUDENT WHO ALSO WORKS FULL TIME AND I OWN MY OWN HOUSE. I DO NOT HAVE ANY TYPE OF MONEY TO KEEP FORKING OUT ON THIS CAR. CURRENTLY LANCASTER HYUNDAI IS REPLACING MY ENGINE, BUT HONESTLY, I WISH I HAD A NEW CAR WITH ALL THESE ADDED EXPENSES. I PAID $15,183.15 ON THIS CAR, I STILL OWE $11,705 ON THIS CAR AND IT SHOULD NOT HAVE ANY ISSUES. THIS CAR IS ONLY 5 YEARS OLD AND THIS IS THE WORST EXPERIENCE I HAVE EVER HAD. THE ISSUES ARE CURRENTLY BEING FIXED AT MY LOCAL HYUNDAI BUT I WOULD RATHER GET A NEW CAR,TOO BAD I OWE SO MUCH.

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