NHTSA Complaint #11161040 — 2015 FORD F-150

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11161040
Vehicle	2015 FORD F-150
Component	STRUCTURE:BODY
Date of Incident	December 10, 2018
Date Filed	December 12, 2018
Mileage	29,200 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

RE: CAMPAIGN 17V652000. FROZEN DOORS/LOCKS. VEHICLE HAS HAD BOTH THE RECALL 17V652000 AND SERVICE ACTION 18N03 PERFORMED, ISSUE STILL EXISTS. DOORS WILL NOT CLOSE AND LATCH, DOORS WILL NOT OPEN, LOCK MECHANISMS WILL NOT FUNCTION WHEN BELOW FREEZING TEMPERATURES ARE PRESENT, ESPECIALLY AFTER PRECIPITATION. VEHICLE WAS STATIONARY WHEN ISSUE OCCURRED, HOWEVER DOOR COULD HAVE EASILY OPENED IF I HAD NOT REALIZED IT WASN'T LATCHED WHEN IT APPEARED TO BE. FORD DOES NOT APPEAR TO HAVE A SOLUTION TO THIS ISSUE, OR ISN'T SERIOUS ABOUT PROVIDING PERMANENT REMEDY. ISSUE HAS HAPPENED SEVERAL TIMES WHEN WEATHER CONDITIONS APPLY.

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