NHTSA Complaint #11160702 — 2014 TOYOTA SIENNA

STRUCTURE:BODY:DOOR issue reported to NHTSA

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Complaint Details

ODI Number	11160702
Vehicle	2014 TOYOTA SIENNA
Component	STRUCTURE:BODY:DOOR
Date of Incident	November 1, 2018
Date Filed	December 11, 2018
Mileage	70,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

TL* THE CONTACT OWNS A 2014 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE POWER SLIDING DOOR MALFUNCTIONED DUE TO A FRACTURED CABLE. THE CONTACT INDICATED THAT THE DOOR WAS EXTREMELY HEAVY AND COULD ONLY BE OPENED AND CLOSED MANUALLY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER (NORTH HILLS TOYOTA, 711 BROWNS LN, PITTSBURGH, PA) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 70,000.

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