NHTSA Complaint #10959118 — 2014 TOYOTA SIENNA

TL* THE CONTACT OWNS A 2014 TOYOTA SIENNA. WHEN THE CONTACT ATTEMPTED TO OPEN THE VEHICLE'S SLIDING DOORS, BOTH THE DRIVER AND PASSENGER DOORS FAILED TO OPEN. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,886. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.