NHTSA Complaint #11156606 — 2012 HONDA CR-V
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11156606 |
| Vehicle | 2012 HONDA CR-V |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | LA |
Consumer Description
TAKATA RECALL...WHEN DRIVING MY VEHICLE @ 30MPH MY CAR STARTS TO MAKE THIS WEIRD NOISE ALMOST LIKE THE NOISE IS WHEN YOU VEAR OFF THE ROAD AND HIT THE BUMPS.I HAVE CALLED MY DEALERSHIP IN AUGUST 2018 AND ASKED WHAT GAS WAS I USING AS SOON AS I MENTIONED WALMART AND RACETRAC HE STATED THATS WHAT WAS WRONG WITH IT AND I NEEDED TO BRING IT IN FOR A CHECKUP.I MADE SEVERAL APPOINTMENTS ON THEIR WEBSITE ,1 SAT APPOINTMENT THAT I HAD TO RESET TILANOTHER SAT APPOINTMENT THEN I GOT A CALL STATING THAT BECAUSE OF THE ISSUE I WAS HAVING THEY NEEDED ME TO BRING THE CAR IN DURING THE WORK WEEK HOURS TO HAVE MORE TIME.NOTHING EVER MENTIONED ABOUT THE POWER TRAIN OF THE VEHICLE.AT THIS TIME I HAD ABOUT 72,000 MILES UNDER 80,000 I COULD NOT AFFORD THE FEE THEY SAID IT WOULD COST ME AT THE TIME SO I CANCELED THE APPOINTMENT. NOW I HAVE THE MONEY TO BRING IT TO THE DEALER AND WHEN THIS NICE GUY PICKED UP THE PHONE HE LETS ME KNOW THEY ARE INDEED HAVING ISSUES WITH THIS VEHICLE AND I NEED TO GET IT IN ASAP TO BE PUT ON THE COMPUTER FOR AN UPDATE THAT IS COVERED UNDER MY POWER TRAIN WARRANTY AS LONG AS THE VEHICLE IS UNDER 80,000 MILE..ARE YOU SERIOUS!! OF COURSE I AM NOW AT 90,000 MILES.I INFORM HIM THAT I READ UP ON THIS ISSUE AND PEOPLE ARE SAYING THAT THEY HAD THAT DONE AND IT WAS NOT THE PROBLEM,HE THEN SAID WELL THE 2ND PART WOULD BE TO REPLACE TRANSMISSION AND TORQUE CONVERTER OR YOU SERIOUS.....SO NOW THAT I AM OVER THE MILAGE FOR THE WARRANTY I HAVE TO PAY FOR THIS BUT HAD I BEEN TOLD THIS BACK IN AUGUST IT COULD HAVE BEEN FIXED.BUT THERE IS NO RECALL ON THIS BUT YET SO MANY PEOPLE COMPLAINING ABOUT THIS SAME ISSUE ON THE INTERNET..IS HONDA TRYING TO COVER THIS PROBLEM UP?
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