NHTSA Complaint #11156594 — 2015 FORD F-150

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11156594
Vehicle	2015 FORD F-150
Component	STRUCTURE:BODY
Date of Incident	December 5, 2018
Date Filed	December 6, 2018
Mileage	38,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

THE PLATINUM TRIM VERSION INCLUDES RETRACTABLE RUNNING BOARDS. THESE FAIL TO DEPLOY ON OCCASION AND HAVE RESULTED IN BOTH MY WIFE AND I STUMBLING WHEN GETTING OUT AND EXPECTING THE RUNNING BOARD TO BE DEPLOYED. IT WILL ALSO DEPLOY AND THEN IMMEDIATELY RETRACT WITHOUT WARNING. IN THE BEST, ONE SIDE OR THE OTHER WOULD DEPLOY AND THEN IMMEDIATELY RETRACT. DEALER HAS BEEN UNABLE TO PROVIDE A PERMANENT FIX. LAST NIGHT MY WIFE OPENED THE PASSENGER DOOR, THE RUNNING BOARD DEPLOYED, AND AS I WIFE ATTEMPTED TO STEP ON IT, IT RETRACTED WHICH COULD HAVE PINNED HER LEG. EARLIER THAT EVENING SHE WENT TO EXIT THE VEHICLE AND STUMBLED AFTER EXPECTING THE RUNNING BOARD TO BE DEPLOYED. IT HAD DEPLOYED BUT IMMEDIATELY RETRACTED. THIS HAS ALSO HAPPENED TO ME ON THE DRIVERS SIDE.

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