NHTSA Complaint #11155971 — 2016 CHEVROLET CRUZE

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number	11155971
Vehicle	2016 CHEVROLET CRUZE
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	September 1, 2018
Date Filed	December 4, 2018
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NV

Consumer Description

2016 CHEVY CRUZE LTZ FAULTY BATTERY NEGATIVE CABLE CAUSING BATTERY CORROSION, WHILE DRIVING CAR HAS POWER STEERING ERRORS (LOSS OF STABLE STEERING CAPABILITIES), TRACTION SYSTEM ERRORS, REDUCED VEHICLE POWER, PROBLEMS WITH CRUISE CONTROL (SPEEDS UP BY ITSELF). CONTACTED GM AND INFORMED THEM OF THIS ISSUE. THEY DENIED COVERAGE, DESPITE HAVING IDENTIFIED THE SAME SAFETY ISSUES WITH THE 2011-2015 MODELS.

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