NHTSA Complaint #11286635 — 2016 CHEVROLET CRUZE

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number	11286635
Vehicle	2016 CHEVROLET CRUZE
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	December 2, 2019
Date Filed	December 3, 2019
Mileage	30,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

WHILE DRIVING, THE CAR RADIO HAS CUT OUT MULTIPLE TIMES WHILE 'SERVICE STABILITRACK' HAS BEEN DISPLAYED ON THE DASH. THE BATTERY WAS REPLACED AND THE ISSUES CONTINUED. THIS IS MAINLY SEEN WHILE SLOWING DOWN OR STOPPING AT A RED LIGHT. THE LACK OF POWER TO THE CAR THREATENS SAFETY AS MY TURN SIGNALS FAILED TO WORK AND I LOST POWER STEERING ON ONE OCCASION. I PERSONALLY RESEARCHED THIS ISSUE THROUGH ONLINE FORUMS AND FOUND OUT THAT MANY OTHERS SHARE THE SAME PROBLEM. THE RESULT MAY BE A FAULTY NEGATIVE BATTERY CONNECTION.

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