NHTSA Complaint #11155187 — 2017 SUBARU FORESTER

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11155187
Vehicle 2017 SUBARU FORESTER
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 43,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I HAVE OWNED MANY SUBARU`S AND HAVE NOT HAD ANY ISSUES WITH THE TRANSMISSIONS. MY NEW 2017 FORESTER HAS AN ISSUE SHIFTING GEARS. ALTHOUGH IT HAS ONLY HAPPENED ONCE, THE TIME IT HAPPENED WAS PRETTY SCARY. AS I WAS SLOWING DOWN AT A RED LIGHT THE LIGHT CHANGED TO GREEN BEFORE I MADE A COMPLETE STOP. AT THIS POINT I THEN ACCELERATED THE CAR BUT THE TRANSMISSION WOULD NOT SWITCH GEAR. I THEN THOUGHT I HAD THE CAR IN MANUAL MODE BUT IT WASN'T. I HAD TO SLOW ALL THE WAY DOWN TO GET THE TRANSMISSION TO SHIFT AGAIN. THIS ALL HAPPENED WHILE TURNING. THE DRIVER BEHIND US HAD TO SWERVE AROUND OUR CAR TO AVOID HITTING US BECAUSE I WAS GOING TO SLOW WHEN THE LIGHT WAS GREEN. THIS ISSUE PUT MY FAMILY AND MYSELF IN DANGER WHEN DRIVING ON THE ROAD. I SPOKE WITH SUBARU BUT THEY SAID GIVEN THAT THE CAR WAS NO LONGER EXPERIENCING IT, THEY COULDN'T DO ANYTHING. I WAS WONDERING IF SUBARU WILL BE ISSUING A RECALL ON THEIR CVT TRANSMISSIONS. I DON`T WANT THIS TO HAPPEN TO ME AGAIN AND NEXT TIME IT DOES TURN INTO A CRASH. PLEASE LET ME KNOW WHAT CAN BE DONE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'- *PM

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