NHTSA Complaint #11152588 — 2014 FORD ESCAPE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11152588
Vehicle 2014 FORD ESCAPE
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 70,165 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NV

Consumer Description

"TRANSMISSION FAILURE, SERVICE NOW" COMES UP ONLY WHEN DRIVING OVER 50 MPH ON HIGHWAY. IT FIRST HAPPENED ABOUT TWO YEARS AGO WHEN THE VEHICLE WAS JUST OVER 2 YEARS OLD. THE DEALERSHIP RESET THE COMPUTER AND I WAS FINE FOR ABOUT 6 MONTHS. I TOOK IT TO ANOTHER DEALER (I HAD MOVED TO ANOTHER STATE) AND WAS TOLD THE TRANSMISSION WOULD NEED TO BE REBUILT BECAUSE THEY COULD'T FIGURE OUT WHY IT WAS THROWING THIS CODE. THIS WAS IN SEPTEMBER OF 2017. I BOUGHT THE VEHICLE BRAND NEW IN 2014. THE CAR STILL DROVE FINE. THEN IN THE SUMMER OF 2018, IT BEGAN OVERHEATING. I NOW LIVE IN THE DESERT SO THIS IS COMMON HERE. I TOOK IT IN AND HAD THE HEAD GASKET, ENGINE BLOCK AND TEMP. GAUGE REPLACED. ALL WAS WELL UNTIL I STARTED DRIVING ON THE HIGHWAY AGAIN. THEN THE SAME CODE CAME UP. THE PROBLEMS AND MONEY THAT I HAVE HAD TO DUMP INTO THIS CAR IS RIDICULOUS. I HAVE ALREADY SPENT MORE THAN $5K THIS YEAR ALONE ON REPAIRS AND STILL HAVE THE SAME TRANSMISSION CODE BEING THROWN SO I CAN'T EVEN PASS AN EMISSIONS TEST TO REGISTER THE VEHICLE.

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