NHTSA Complaint #11152213 — 2013 FORD C-MAX

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11152213
Vehicle	2013 FORD C-MAX
Component	ELECTRICAL SYSTEM
Date of Incident	November 15, 2018
Date Filed	November 17, 2018
Mileage	45,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

I AM EXPERIENCING CHRONIC ISSUES WITH THE 12V LOW VOLTAGE BATTERY DRAINING AND LEAVING THE CAR DEAD. THE CAR PULLS LOAD FROM THE BATTERY WHEN THE VEHICLE IS OFF AND ALL ELECTRONICS ARE SUPPOSEDLY OFF. THIS APPEARS TO BE AN EXTREMELY COMMON ISSUE AMONG OWNERS OF 2013-2014 FORD C-MAX OWNERS. FORD HAS BEEN UNABLE TO ASSIST AS THEY SAY MY VEHICLE (BASED ON VIN) WAS NOT AN EFFECTED MODEL ON THEIR CSP-15B04 PROGRAM.

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