NHTSA Complaint #11505555 — 2013 FORD C-MAX

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11505555
Vehicle	2013 FORD C-MAX
Component	ELECTRICAL SYSTEM
Date of Incident	February 3, 2023
Date Filed	February 4, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WV

Consumer Description

Several times over the past 3 years, the 12 volt battery has been deeply drained while the car has been off/unused for ~3 days. (The problem has been described on your website: https://static.nhtsa.gov/odi/tsbs/2016/SB-10093862-2532.pdf.) This is a safety issue because there is a reasonable expectation of serviceability of a car, for emergencies or for returning to a safe place. Just as one depends on the reasonable reliability of devices like fire extinguishers, elevators, heart monitors, etc., so does one expect cars to be reasonably reliable. There is no advance warning that the battery will be drained.

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