NHTSA Complaint #11151769 — 2014 FORD FUSION

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11151769
Vehicle	2014 FORD FUSION
Component	FUEL/PROPULSION SYSTEM
Date of Incident	November 14, 2018
Date Filed	November 15, 2018
Mileage	86,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

TL* THE CONTACT OWNS A 2014 FORD FUSION. AFTER THE CONTACT FILLED THE FUEL TANK WITH 3/4 OF FUEL, A LOUD RATTLING NOISE WAS HEARD COMING FROM THE VEHICLE. THE CONTACT STATED THAT THE NOISE SOUNDED AS IF THE EXHAUST MAY HAVE MADE CONTACT WITH THE FUEL TANK. THE CONTACT WAS AN INDEPENDENT MECHANIC AND INSPECTED THE VEHICLE, BUT COULD NOT FIND THE SOURCE OF THE FAILURE. THE CONTACT HIGHLIGHTED THAT THE FUEL TANK RATTLING NOISE ONLY SOUNDED WHEN THE TANK WAS 3/4 FULL AND BECAME MORE PROMINENT IN COLDER TEMPERATURES. A DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000.

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