NHTSA Complaint #11151580 — 2010 DODGE GRAND CARAVAN

MY VEHICLE HAS STOPPED RUNNING WHILE DRIVING 3 DAYS IN A ROW WHICH HAS CAUSED CLOSE COLLISIONS. I HAVE LOST MY TRUST IN MY "FAMILY SAFE VAN". I LOOSE CONTROL OF MY POWER STEERING AND HAVE TO PULL OVER TO THE SIDE OF THE ROAD AND PUT MY VEHICLE IN PARK/NEUTRAL AND THEN RESTART IT. I'VE READ NUMEROUS ONLINE POSTS ABOUT THIS PROBLEM AND I BELIEVE SOME OF THESE MODELS HAVE ALREADY BEEN RECALLED BECAUSE OF THE IGNITION SWITCH FAILING. I'M UNHAPPY THAT THE MANUFACTURER HASN'T DONE WHAT THEY ARE SUPPOSED TO DO AND CONTACTED THE CONSUMER AND REPORTED THIS ISSUE TO THEM PROPERLY. THIS WILL CAUSE ACCIDENTS AND ISN'T SAFE. I'VE READ MULTIPLE POSTS ONLINE WHERE THE DEALERSHIP/DODGE HAS INFORMED MULTIPLE PEOPLE THAT NOTHING IS WRONG WITH THEIR VEHICLE BECAUSE THEY CAN'T REPLICATE IT. WHAT EVER HAPPENED THAT THE CUSTOMER IS ALWAYS RIGHT? PLEASE HELP ME MAKE SURE DODGE TAKES CARE OF THIS SAFETY RECALL BEFORE IT CAUSES INJURY/DEATH TO MULTIPLE FAMILY'S THAT THIS ISSUE COULD HAPPEN TO THEM WHEN THEY LEAST EXPECT IT BECAUSE IT IS SUPPOSED TO BE A FAMILY SAFE VEHICLE. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR