NHTSA Complaint #11149889 — 2018 FORD EDGE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11149889
Vehicle 2018 FORD EDGE
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

THE HEAD LIGHTS ARE ALWAYS ON A DIM MODE. I HAVE CALLED THE DEALER AND THEY HAVE SAID THAT'S AS BRIGHT AS THE LIGHT GET. I ALSO LOOKED UP IF OTHER OWNERS AND DRIVERS ARE HAVING TROUBLE WITH THEIR HEAD LIGHTS. IT IS VERY DANGEROUS TO DRIVE AT NIGHT BECAUSE YOU CAN'T SEE EITHER SIDE OF THE ROAD. I HAVE ASKED MY DEAL WHAT IT WOULD COST TO HAVE BRIGHTER BULBS PUT IN. THEY TOLD ME THAT FORD DOESN'T HAVE BRIGHTER BULBS. I WAS TOLD THAT IT WAS GOING TO COST ME $399.00 TO HAVE THEM BUY OUTSIDE OF FORD AND HAVE THEM PUT THEM IN FOR ME . PLEASE LOOK INTO THIS AS IT SEEMS TO BE A ISSUE FOR A FEW YEARS. THANK YOU I LOOK FORWARD TO HEARING FROM YOU. [XXX] CELLPHONE NUMBER [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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