NHTSA Complaint #11145256 — 2014 JEEP CHEROKEE

MY JEEP CHEROKEE KEEPS REPEATING THE SAME PROBLEMS. THIS HAS BEEN GOING ON FOR MORE THAN A YEAR. SOMETIMES I AM TERRIFIED TO DRIVE BECAUSE I DO NOT KNOW WHAT IS GOING TO HAPPEN. TODAY AND ON OTHER DAYS, THE JEEP HAS CUT OFF ON ME A FEW TIMES WHILE IN MOTION ON A CITY STREET AND SOMETIMES WHEN TURNING. THE VEHICLE SLAMS INTO GEAR WHEN DRIVING SOMETIMES AND FEELS LIKE I AM GETTING HIT IN THE REAR OF THE CAR. IT IS VERY DANGEROUS BECAUSE YOU DON'T KNOW WHEN IT IS GOING TO HAPPEN. TODAY, THE JEEP ALMOST CAUSED AN ACCIDENT WHEN IT JUST STOPPED ON ITS OWN. ADDITIONALLY, IT OFTEN SHIFTS GEARS ERRATICALLY AND VERY ROUGH, EVEN JERKING AT TIMES. THE DEALERSHIP SAID THEY DID A SOFTWARE UPDATE BUT THIS DID NOT RESOLVE THE ISSUE. I HAVE TAKEN TO THE DEALER AT LEAST THREE TIMES ABOUT THIS ISSUE AND I KEEP GETTING STALLED SAYING EITHER COME BACK IN 500 MILES SO THE CAN DO AN OIL CONSUMPTION TEST OR THAT THEY CANNOT DUPLICATE THE ISSUE. EACH TIME I TAKE IT IN THEY SAY THE DID A SOFTWARE UPDATE OR AN OIL CHANGE. THE PROBLEM REMAINS.