NHTSA Complaint #11144221 — 2013 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11144221
Vehicle 2013 HYUNDAI SONATA
Component ENGINE
Date of Incident
Date Filed
Mileage 125,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TN

Consumer Description

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STALLED. THE CHECK ENGINE AND OIL WARNING LIGHTS WERE ILLUMINATED. ADDITIONALLY, THERE WAS AN ABNORMAL KNOCKING NOISE WHILE ACCELERATING. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER LONG HYUNDAI (6035 INTERNATIONAL DR, CHATTANOOGA, TN 37421 (423) 855-5664)WHERE THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DETEREMINED THAT THERE WERE METAL SHAVINGS IN THE ENGINE, NO OIL WAS GETTING TO THE GASKETS AND THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBERS: 10319133 AND 423103. THE FAILURE MILEAGE WAS 125,000.

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