NHTSA Complaint #11143984 — 2015 FORD FOCUS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11143984
Vehicle	2015 FORD FOCUS
Component	ENGINE
Date of Incident	October 24, 2018
Date Filed	October 30, 2018
Mileage	85,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

MY CAR WAS DRIVING VERY SLUGGISH ON 10/24/2018, I HAD MY CAR TOWED 42 MILES TO THE LAST FORD DEALERSHIPS THAT WORKED ON MY CAR LAST FOR A ENGINE ISSUE. AFTER THEY DID SOME TEST THEY SAID THAT MY ENGINE HAS BLOWN DUE TO THE HEAD GASKET WARPED AND THE CYLINDERS WARPED WHICH CAUSED COOLANT TO LEAK INTO MY ENGINE. UPON TALKING WITH THE FORD DEALERSHIP THEY SAID THAT I DID NOTHING TO CAUSE THIS, THE SERVICE ADVISORY SAID IT WAS A DEFECT OF THE DESIGN SINCE MY CAR SHOWED NO SIGNS OF ISSUES. FORD SAID THAT MY CAR SHOULD HAVE OVERHEATED OR HAD WARNING SIGNS APPEAR.

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