NHTSA Complaint #11141187 — 2011 HYUNDAI SONATA ENGINE

Complaint Details

ODI Number	11141187
Vehicle	2011 HYUNDAI SONATA
Component	ENGINE
Date of Incident	November 20, 2017
Date Filed	October 18, 2018
Mileage	139,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE ENGINE WAS HESITANT AND THERE WAS EXCESSIVE SMOKE EMITTING FROM THE TAIL PIPE. THE DEALER (CIOCCA HYUNDAI, 550 S WEST END BLVD, QUAKERTOWN, PA 18951, (215) 536-2700) INDICATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE AND ENGINE COOLING). THE CONTACT WAS UNCERTAIN THAT THE OEM DEFECTIVE PART WAS REPLACED WITH THE NEW ENGINE ASSEMBLY. THE VEHICLE WAS NOT DIAGNOSED AGAIN BY A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 139,000.

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