NHTSA Complaint #11139521 — 2011 HYUNDAI SONATA ENGINE

Complaint Details

ODI Number	11139521
Vehicle	2011 HYUNDAI SONATA
Component	ENGINE
Date of Incident	August 28, 2018
Date Filed	October 10, 2018
Mileage	117,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 25-30 MPH, THE VEHICLE SHUT OFF AND WAS UNABLE TO BE RESTARTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE MECHANIC STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE) AND SHOULD BE REPAIRED BY AN AUTHORIZED DEALER. THE VEHICLE WAS TOWED TO PRIDE HYUNDAI (LOCATED AT 777 LYNNWAY, LYNN, MA 01905, (781) 592-3800) AND REPAIRED PER THE RECALL. AFTERWARDS, THE VEHICLE EXPERIENCED INDEPENDENT ACCELERATION WHILE DRIVING. THE CONTACT STATED THAT SEVERAL DAYS LATER, THE VEHICLE FAILED TO START. THE CONTACT WAS INFORMED TO HAVE THE VEHICLE TOWED TO THE DEALER FOR DIAGNOSTIC TESTING, BUT THE CONTACT DECLINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 117,000. THE VIN WAS NOT AVAILABLE.

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