NHTSA Complaint #11139290 — 2012 CADILLAC SRX
VISIBILITY/WIPER issue reported to NHTSA
Complaint Details
| ODI Number | 11139290 |
| Vehicle | 2012 CADILLAC SRX |
| Component | VISIBILITY/WIPER |
| Date of Incident | |
| Date Filed | |
| Mileage | 63,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
LOW BEAM HEADLIGHTS DO NOT PROVIDE ADEQUATE LIGHTING AT NIGHT. YOU CANNOT SEE 30 FEET IN FRONT OF THE CAR ON A DARK ROAD. I HAVE BEEN TOLD BY MECHANICS THAT THERE IS NOTHING THEY CAN DO TO GUARANTEE IMPROVEMENT. THIS IS BOTH GM MECHANICS AND INDEPENDENT. NOT BEING ABLE TO SEE WHEN YOU ARE DRIVING AT NIGHT IS NOT ONLY DANGEROUS TO ME BUT ALSO TO ONCOMING DRIVERS AS I HAVE TO USE MY BRIGHT LIGHTS TO SEE WHERE I AM GOING AND CONSEQUENTLY CREATE GLARE FOR THE ONCOMING CARS. I FEEL THAT CADILLAC HAS A RESPONSIBILITY TO PROVIDE SAFETY WHEN THEY SELL A PRODUCT. PLEASE RECALL THE CAR AND RESOLVE THIS PROBLEM. I AM PLANNING TO KEEP THIS CAR FOR MORE THAN FOUR MORE YEARS AND DONT WANT TO HAVE A SAFETY PROBLEM TO TRY TO WORK AROUND. I HAVE OWNED THE CAR FROM NEW IN 2012 AND USE IT EVERYDAY. IT HAS BEEN, AND IS, MAINTAINED BY GM. DEALERS .
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