NHTSA Complaint #11292309 — 2012 CADILLAC SRX

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11292309
Vehicle 2012 CADILLAC SRX
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage 95,700 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WI

Consumer Description

MY LOW BEAM HEADLIGHTS ARE EXTREMELY DIM. UPON DIAGNOSIS, THERE IS NOTHING WRONG WITH THE WIRING OR THE BULBS BUT THERE IS A DEFECT WITH THE HEADLIGHTS ON THE 2010 TO 2015 CADILLAC SRX'S. IT WAS EXPLAINED TO ME THAT THE SEAL FAILS AND ALLOWS MOISTURE IN THE HEADLIGHT WHICH CAUSES A HAZE TO BUILD UP IN THE ENCLOSED LIGHT COVER WHICH IN TURN MAKES THE LIGHTS DIM. I HAVE BEEN UNABLE TO DRIVE MY VEHICLE AT NIGHT BECAUSE I CAN'T EVEN TELL THAT THE LIGHTS ARE ON ESPECIALLY ON A DARK STREET OR HIGHWAY. WHEN I DID SOME RESEARCH AND SPOKE WITH GMC/CADILLAC I FOUND THAT GMC/CADILLAC HAS A RECALL ON THE HEADLIGHT ASSEMBLY IN TWO STATES ONLY-CALIFORNIA AND FLORIDA EVEN THOUGH THE PROBLEM IS MORE THAN LIKELY NATIONWIDE. THERE IS ALSO A CLASS ACTION LAWSUIT AGAINST CADILLAC/GMC FOR THIS DEFECT.

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