NHTSA Complaint #11252321 — 2012 CADILLAC SRX

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11252321
Vehicle	2012 CADILLAC SRX
Component	VISIBILITY/WIPER
Date of Incident	November 1, 2018
Date Filed	August 29, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

HEADLIGHTS GOING DIM. I REPLACED THE BULBS (BOTH) IN JANUARY OF THIS YEAR AS MY HEADLIGHTS WERE TO DIM TO DRIVE AT NIGHT. NOW 8 MONTHS LATER I AM HAVING THE SAME ISSUE. I NOTICED CONDENSATION INSIDE THE GLASS. SINCE THEN I HAVE R ACHED AND FOUND THIS IS NOT ONLY A DANGEROUS ISSUE BUT A SUBSTANTIAL ISSUE WITH THIS MAKE AND YEAR. I FEEL BETRAYED BY MY DEALER AS THEY KNOW VERY WELL THE ISSUE. MANU CLASS ACTION LAWSUITS HAVE BEEN FILED. I TRULY LOVE MY CADILLAC AND WOULD PURCHASE ANOTHER. BUT THAT WILL REMAIN TO BE SEEN AS TO HOW THIS ISSUE IS HANDLED.

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