NHTSA Complaint #11139025 — 2011 CHEVROLET MALIBU

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number	11139025
Vehicle	2011 CHEVROLET MALIBU
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	May 15, 2018
Date Filed	October 8, 2018
Mileage	144,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WV

Consumer Description

WHILE DRIVING THE VEHICLE ON THE HIGHWAY, THE POWER STEERING JUST WENT OUT AND I WAS UNABLE TO CONTROL THE VEHICLE, AND THEN IT CAME BACK MOMENTARILY, AND THEN WENT OUT AGAIN A LITTLE LATER. THANKFULLY IT DID NOT CAUSE AN ACCIDENT, BUT NOW I HAVEN'T HAD POWER STEERING IN OVER 4 MONTHS AND IT'S STARTING TO CAUSE NERVE DAMAGE IN MY ARMS AND HANDS FROM THE CONSTANT STRESS TO DRIVE, AND WHEN I CALLED THE DEALERSHIP I WAS QUOTED AN ASTRONOMICAL AMOUNT JUST TO LOOK AT CAR TO GET DIAGNOSIS.

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