NHTSA Complaint #11138819 — 2017 HONDA CIVIC

MY 2017 HONDA CIVIC HATCHBACK, WITH 13,015 MILES ON IT, WAS IN MY CARPORT AND HAD ONLY BEEN SITTING 2 DAYS WITHOUT BEING DRIVEN WHEN I TURNED THE CAR ON AND THE CAR BEGAN THROWING WARNINGS OF ALL ELECTRICAL SYSTEMS HAVING PROBLEMS. FOR EXAMPLE THE TPMS, ELECTRIC PARKING BREAK, BRAKE SYSTEM, ELECTRIC POWER STEERING, HILL START ASSIST AND MORE. AND I HAD NO POWER STEERING. I HAD MY CAR TOWED TO SURPRISE HONDA (BIG MISTAKE) AND THEY SAW THAT MY HARNESS (PART NUMBER 53682-TSA-A01) WAS CHEWED BY RODENTS WHICH CAUSED THE PROBLEM. HONDA SAYS AND KNOWS THIS WIRING IS MADE FROM SOY BASED MATERIAL WHICH ATTRACTS RODENTS. HONDA EVEN HAS A SPECIAL SPICY TAPE, WHICH THEY CHARGE FOR AS WELL, THAT THEY CAN USE TO WRAP THE WIRING TO DETER THE RODENTS (WHICH THE SERVICE MGR SAID REALLY DOESN'T WORK.) HONDA SAYS IT IS NOT COVERED UNDER THEIR WARRANTY. THEY REPLACED THE WIRING AND IT COST ME 370.00 DOLLARS. THE PART ITSELF WAS ONLY 20.00 DOLLARS. IT IS 108 DEGREES OUTSIDE THE RODENTS ARE NOT GOING INTO MY ENGINE TO KEEP WARM!! THE SOY BASE WIRING IS ATTRACTING THEM TO DO THE DAMAGE. HONDA AND THEIR DEALERSHIP WERE OF NO HELP WHATSOEVER EXCEPT TO MAKE MONEY OFF A POOR CHOICE IN THEIR SOY BASE WIRING.