NHTSA Complaint #11133090 — 2015 CHRYSLER 300

TL* THE CONTACT OWNS A 2015 CHRYSLER 300. THE CONTACT CALLED ON BEHALF OF THE DRIVER. WHILE MAKING A LEFT TURN, THE STEERING WHEEL SEIZED AND THE DRIVER CRASHED INTO A VEHICLE. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS ABLE TO BE DRIVEN FROM THE SCENE. WHILE DRIVING 65 MPH, THE POWER STEERING SEIZED AGAIN WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN NOTICED THAT THE ELECTRIC FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS LATER TOWED TO KEFFER CHRYSLER JEEP DODGE RAM (8214 E INDEPENDENCE BLVD, CHARLOTTE, NC 28227, (704) 532-1050), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.