NHTSA Complaint #11659687 — 2015 CHRYSLER 300

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11659687
Vehicle 2015 CHRYSLER 300
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

This issue has been going on since February 2024. The vehicle will completely shutdown while driving ( no matter what speed I'm going ) it will say SERVICE THE SHIFTER and stop. The first time this happened I took (towed bc vehicle willl have no power since this a SAFTEY issue ) the Vero beach Chrysler dealership the vehicle to Commuter Cars in Port St Lucie which is the dealer I purchased the car from. They kept the vehicle for 2 weeks. I paid 644$ they said they replaced the shifter and that was the problem. 2 weeks later the same thing happened while driving , I took ( towed )the car to Chrysler . Chrysler charge me 200$ and said there was nothing wrong it was the safety recalls. 5 months later it happens again I take the car to Chrysler they charged me 1000$ and said it was some type of connecter . A month later it happens again I (towed) it to chysler they said the ECM shifter module had dried up coffee on it and they wiped it off and its working fine. They charge me 445$ said it needed a battery. Now it has happened again 2 months later and they are just now saying my ECM SHIFTER is bad. The service manager was rude and disrespectful. I have our conversation recorded. I said WHY am I just now knowing this after spending thousands of dollars towing this vehicle back and forth. My son and I could have been in a major accident because the car shuts completely down while driving. They never once check this and the car has been to them 4 times.

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