NHTSA Complaint #11132109 — 2014 FORD ESCAPE POWER TRAIN

Complaint Details

ODI Number	11132109
Vehicle	2014 FORD ESCAPE
Component	POWER TRAIN
Date of Incident	September 26, 2018
Date Filed	September 28, 2018
Mileage	79,200 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 40 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT PULLED OVER TO SIDE OF THE ROADWAY, PLACED THE VEHICLE IN PARK, AND THE "SERVICE NOW" WARNING INDICATOR ILLUMINATED. THE CONTACT ATTEMPTED TO CYCLE THE GEAR BETWEEN REVERSE AND DRIVE; HOWEVER, THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TOWED TO KLABEN FORD LINCOLN OF WARREN (LOCATED AT 3853 YOUNGSTOWN RD SE, WARREN, OH 44484, (888) 428-3823). THE CONTACT WAS INFORMED THAT THERE WERE METAL SHAVINGS IN THE TRANSMISSION FLUID. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REBUILT OR REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,200.

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