NHTSA Complaint #11131686 — 2011 HYUNDAI SONATA ENGINE

Complaint Details

ODI Number	11131686
Vehicle	2011 HYUNDAI SONATA
Component	ENGINE
Date of Incident	September 22, 2018
Date Filed	September 26, 2018
Mileage	213,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

CAR STOPPED IN THE MIDDLE OF THE FREEWAY WHILE 120 MILES FROM HOME. ENGINE, OIL, BATTERY AND EPS LIGHTS ALL CAME ON AT THE SAME TIME AND CAR SLOWED DOWN UNTIL IT STOPPED. I WAS BARELY ABLE TO MOVE IT FROM THE MIDDLE LANE TO THE RIGHT SIDE OF THE FREEWAY. MY CAR WAS STILL OVER THE WHITE LINE AND IT COULD HAVE EASILY BEEN HIT BY ONCOMING TRAFFIC. CAR WAS SMOKING FROM THE PASSENGER SIDE. TOWED TO NEARBY MECHANIC WHO STATED THAT CAR HAD NO OIL. I JUST RECEIVED AN OIL CHANGE LESS THAN TWO WEEKS PRIOR AND HAD 2500 MILES LEFT BEFORE I NEEDED ANOTHER ONE. MECHANIC STATED THAT I NEED A NEW ENGINE. I JUST PURCHASED THIS CAR IN FEB 2018. WARRANTY IS FIGHTING ME ON FIXING IT SO NOW I HAVE PAYMENTS ON A CAR THAT DOESNT WORK AND ITS STILL 120 MILES AWAY. I HAD TO GET A RENTAL JUST TO GET MY FAMILY HOME SAFELY. THIS VEHICLE IS CLEARLY HAVING ENGINE ISSUES THAT NO ONE SEEMS TO CARE ABOUT BUT MY FAMILY WAS IN EXTREME DANGER AND NO ONE SEEMS TO CARE ABOUT THAT.

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