NHTSA Complaint #11131484 — 2018 SUBARU OUTBACK

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number	11131484
Vehicle	2018 SUBARU OUTBACK
Component	VEHICLE SPEED CONTROL
Date of Incident	September 25, 2018
Date Filed	September 25, 2018
Mileage	680 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. WHILE DRIVING 55 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE FAILURE OCCURRED SEVERAL TIMES WHEN TRYING TO PASS OTHER VEHICLES OR MERGE LANES. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH A DRIVER ASSIST TECHNOLOGY FEATURE CALLED EYESIGHT. THE VEHICLE WAS TAKEN TO ROMANO SUBARU (960 HIAWATHA BLVD W., SYRACUSE, NY 13204), BUT THEY WERE UNABLE TO FIND THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE LOCAL DEALER TO HAVE THE VEHICLE INSPECTED. THE FAILURE MILEAGE WAS 680.

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