NHTSA Complaint #11128660 — 2010 FORD FOCUS STRUCTURE:BODY:DOOR

Complaint Details

ODI Number	11128660
Vehicle	2010 FORD FOCUS
Component	STRUCTURE:BODY:DOOR
Date of Incident	September 11, 2018
Date Filed	September 11, 2018
Mileage	80,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT THE REAR PASSENGER DOOR FAILED TO UNLOCK WITH THE KEY OR MANUALLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO LUTHER FORD-LINCOLN (3629 U S 119, HOMER CITY, PA 15748, (724) 479-8083), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED REFERENCE NUMBER: [XXX]. THE FAILURE MILEAGE WAS 80,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR **TR THE CONSUMER STATED DRIVER BACK DOOR WOULD NOT LOCK OR UNLOCK SAME FOR PASSENGER SIDE BACK DOOR. *JB

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