NHTSA Complaint #11124178 — 2018 SUBARU OUTBACK
FUEL/PROPULSION SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11124178 |
| Vehicle | 2018 SUBARU OUTBACK |
| Component | FUEL/PROPULSION SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 7,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
MY GAS LIGHT WENT ON AND THE MONITOR SAID I HAD 60 MILES LEFT. WITHIN A COUPLE BLOCKS IT WENT TO 50 THEN 40 THEN 20 AND WAS OUT OF GAS. IT STILL SAID I HAD 20 MILES LEFT WHEN THE CAR WAS IN THE LEFT LANE OF A ROAD AND COMPLETELY WOULDN'T START. I WAS JUST GOING STRAIGHT ON A CITY ROAD. PEOPLE WERE HONKING AT ME AND I WAS SCARED SOMEONE WOULD HIT ME. THIS HAS NEVER HAPPENED TO ME BEFORE. THEN SOME PEOPLE HELPED ME GET IT ACROSS THE 2 LANES AND ONTO THE SIDE. I LOCKED IT AND WENT FOR GAS. WHEN I CAME BACK. THE CAR WOULD NOT UNLOCK WITH THE KEYLESS ENTERY. I HAD TO TAKE OUT THE HIDDEN KEY AND OPEN IT. AND THEN WHEN I PUT GAS IN IT. IT STARTED NO PROBLEM. I WENT TO FILL UP AND IT FILLED UP AT 17 GALLONS. SO IT STILL HAD MORE THEN 2 GALLONS WHEN IT RAN OUT. I BROUGHT IT TO SUBARU, THEY LOOKED IT OVER FOR A FEW DAYS. CALLED THERE SPECIALISTS BUT SAID THEY DON'T KNOW WHAT HAPPENED AND I SHOULD JUST TRY TO KEEP THE GAS TANK AT FULL AND IT SHOULDN'T HAPPEN AGAIN. I FEEL FOR A 2018 NEW CAR THIS IS SCARY.
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