NHTSA Complaint #11121207 — 2011 VOLKSWAGEN ROUTAN

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11121207
Vehicle	2011 VOLKSWAGEN ROUTAN
Component	ENGINE
Date of Incident	August 13, 2018
Date Filed	August 21, 2018
Mileage	70,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IA

Consumer Description

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN ROUTAN. WHILE DRIVING 10 MPH, THE VEHICLE STALLED AND COMPLETELY SHUT OFF. ALL THE INSTRUMENT PANEL INDICATORS WERE ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START; HOWEVER, THE LIGHTING WAS OPERATIONAL. THE VEHICLE WAS TOWED TO LITHIA VOLKSWAGEN OF DES MOINES (5200 MERLE HAY RD, JOHNSTON, IA 50131, (515) 446-3579), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

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