NHTSA Complaint #11121060 — 2011 FORD EXPLORER

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WHILE DRIVING AT AN UNKNOWN SPEED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE COASTED UNTIL THE FAILURE CORRECTED ITSELF. THE FAILURE RECURRED WHILE DRIVING OUT OF THE DRIVEWAY. THE CONTACT CONTINUED TO DRIVE UNTIL THE POWER STEERING RETURNED. THE CONTACT STATED THAT THE FAILURE ALSO OCCURRED WHILE PARKING THE VEHICLE. THE VEHICLE WAS TAKEN TO MULLINAX FORD OF MOBILE (7311 AIRPORT BLVD, MOBILE, AL 36608, (888) 241-4640) WHERE IT WAS AWAITING DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS UNKNOWN.