NHTSA Complaint #11120772 — 2014 CHRYSLER 200

TAKATA RECALL, HAVE CONTACTED THE DEALERSHIP MANY TIMES SINCE THE RECALL BACK IN 2016 AND KEEP GETTING TOLD THAT THE PARTS ARE NOT AVAILABLE AND THEN TOLD THAT THEY WERE AVAILABLE WHEN THEY ARE NOT, I HAVE TRIED MANY TIMES TO GET THIS FIXED BUT THE DEALERSHIP IS REFUSING TO FIX IT JUST BECAUSE I KEEP GETTING TOLD THAT THEY WOULD ORDER THE PART AND NOTHING GETS DONE. I AM STARTING TO GET AGGRAVATED AND CONCERNED FOR THE SAFETY OF ME AND MY FAMILY WHILE DRIVING . I AM REGRETTING THAT I PURCHASED A CHRYSLER SND DON'T WANT TO PURCHASE ANOTHER ONE AGAIN. I USE TO THINK HIGHLY OF CHRYSLER AND THEIR PRODUCTS BUT DEALING WITH THIS AND CAUSING A MAJOR HEADACHE HAS CHANGED MIND TO NOT BUY AGAIN. JUST BECAUSE OF THE WAY THAT I HAVE BEEN TREATED, MY MOM HAS THE SAME RECALL ON HER FORD AND FORD IS PAYING FOR HER TO HAVE A RENTAL WHILE THEY WAIT FOR THE PARTS TO BE AVAILABLE FOR HERS TO BE FIXED. THAT TO ME TELLS HOW MUCH THEY CARE ABOUT THE SAFETY FOR THEIR CUSTOMERS. I HAVE BEEN DRIVING AROUND FOR 2 YEARS WITH THIS RECALL JUST FOR NOTHING TO BE DONE. IF I COULD TAKE THE CAR BACK AND BE ABLE TO GET ME DIFFERENT VEHICLE LIKE A FORD, CHEVY I WOULD. THIS HAS BEEN A NIGHTMARE.