NHTSA Complaint #11119764 — 2014 FORD ESCAPE POWER TRAIN

Complaint Details

ODI Number	11119764
Vehicle	2014 FORD ESCAPE
Component	POWER TRAIN
Date of Incident	August 13, 2018
Date Filed	August 13, 2018
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

PARKED MY CAR PUT IT IN PARK BUT WHEN I TOOK MY FOOT OFF BRAKE AND STARTED OPEN THE DOOR THE CAR ROLLED FORWARD. I PUT ON THE BRAKE AND PARKING BRAKE BUT SHIFTER WAS FROZE IN PLACE. CONTACTED LOCAL FORD DEALERSHIP AND FORD CORP BOTH SAID THERE AREN'T ANY PARTS TO FIX CAR AND DIDN'T OFFER A LOANER. LOCAL FORD SHOWED ME HOW TO PUT BUSHING BACK ON PEG SO CAR COULD BE DRIVEN. I'M 63 YEAR OLD WOMAN CAR REPAIR NOT MY WHEELHOUSE. I FEEL CAR IS DANGEROUS AND SHOULDN'T BE DRIVEN. FORD IS PUTTING ME AT RISK PHYSICALLY AND OPEN TO ACCIDENTS AND LAWSUITS BY NOT OFFERING A REPAIR OR A LOANER CAR.

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