NHTSA Complaint #11119443 — 2014 JEEP CHEROKEE

I FIRST EXPERIENCED WHAT FELT LIKE MY TRANSMISSION WASN'T SHIFTING PROPERLY RIGHT AWAY. I NOTICED IT IN LOWER GEARS. I TOOK IT BACK TO THE DEALERSHIP AND THEY SAID EVERYTHING WAS FINE. I THEN STARTED TO EXPERIENCE MY ENGINE RANDOMLY STALLING. I WOULD BE GOING SLOW AND I WAS USUALLY TAKING A RIGHT TURN. I WENT TO TURN ON MY CAR AND IT SAID ENGINE FAILURE. I CALLED THE DEALERSHIP AND THEY SAID TO TOW IT TO THEM. I RECEIVED A CALL THAT THE REASON MY CAR AHUT OFF WAS BECAUSE THERE WASN'T ANY OIL. I HAVE ALL MY RECORDS AND MY OIL HAD BEEN CHANGED AT A DEALERSHIP LESS THAN TWO WEEKS PRIOR. SO THEY PUT OIL IN IT AND SAID I WAS FINE. WITHIN A WEEK MY CAR DIED TURNING RIGHT ON RAIL ROAD TRACKS IN AN INSTERSECTION. WE HAD TO HAVE A POLICE OFFICER COME AND PUSH US OFF THE TRACKS AND WAIT FOR US TO GET TOWED. THE DEALERSHIP TOLD MY THERE WAS A HARNESS THAT NEEDED TO BE REPLACED AND IT WOULD COST $700! THEY SAID THAT HE HARNESS WAS UNDER MY HOOD WHEN I DID RESEARCH IT WAS DISCOVERED THAT IT WAS IN MY TRUNK. THEY SAID IT NEEDED TO BE REPLACED DUE TO WATER DAMAGE. IN MY TRUNK? I DID RESEARCH AND FOUND THIS HARNESS WAS A COMMON ISSUE BUT IT DIDN'T HAVE ANYTHING TO DO WITH THE ISSUES I WAS HAVING. NOW IT IS A YEAR LATER AND WE ARE HAVING THE SAME ISSUE. MY SERVICE LIGHTS WILL TURN ON RANDOMLY. MY ENGINE STALLED ON THE HIGHWAY GOING 70 MPH. I AM AT A LOSS WHAT TO DO. MY TWO YEAR OLD HAS BEEN IN THE CAR WITH ME WHEN THIS HAPPENS AND I JUST WANT TO KNOW MY CAR IS SAFE TO DRIVE.