NHTSA Complaint #11118846 — 2007 HYUNDAI ENTOURAGE

SUSPENSION issue reported to NHTSA

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Crash

Complaint Details

ODI Number	11118846
Vehicle	2007 HYUNDAI ENTOURAGE
Component	SUSPENSION
Date of Incident	May 22, 2018
Date Filed	August 9, 2018
Mileage	200 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NE

Consumer Description

VEHICLE IN MOTION AND VAN OUT OF CONTROL RELATED TO THE CORROSION OF CONTROL ARM. CHILDREN (3) IN THE CAR. RECALLED 2007 AND 2008 VEHICLES! WHY NOT MINE? LIVE IN NEBRASKA WITH SALT-INFESTED ROADS AND THIS VAN HAS MANY ISSUES! MY VIN NUMBER NOT ASSOCIATED WITH THE RECALL WHICH IS COMPLETELY UNFAIR. HAVE PUT SO MUCH MONEY IN THIS VEHICLE WHICH WILL NOT RUN. THE DEALORSHIP WANTS TO CHARGE ME 2700.00 TO FIX THEIR ERROR IN MANUFACTURING! NOT TO MENTION THE TIRES, ELECTRICAL, LATCHES! I PAID 29,000. FOR THIS VEHICLE AND IT IS THE LIMITED EDITION, THE BEST THEY OFFERED. THEY HAVE MADE SO MUCH MONEY OFF OF US AND DO NOT STAND BY THEIR VEHICLE. MY MOM WAS KILLED BY A FAULTY AIRBAG THAT SHOULD HAVE NEVER OF WENT OFF! I AM SO ANGRY AS WELL AS BROKE. WHY OR HOW CAN THIS EVEN HAPPEN? WHAT CAN I DO WHEN I HAVE NO MONEY LEFT AS WELL AS A VEHICLE? THEY FIND EVERY REASON NOT TO FIX. I NEED HELP, NOT SURE WHAT TO DO NEXT OR WHAT MY OPTIONS ARE.

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#11271777 — October 29, 2019 — MY WIFE WAS DRIVING WITH CHILDREN IN THE CAR AND RIGHT HAND SIDE SUSPENSION CONTROL ARM SNAPPED IN HALF. CAR WAS ABLE...

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