NHTSA Complaint #11516165 — 2007 HYUNDAI ENTOURAGE

ELECTRICAL SYSTEM issue reported to NHTSA

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Crash

Complaint Details

ODI Number	11516165
Vehicle	2007 HYUNDAI ENTOURAGE
Component	ELECTRICAL SYSTEM
Date of Incident	April 8, 2023
Date Filed	April 9, 2023
Mileage	N/A miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

The valve over eventually leaks oil that drips down on to the alternator. This cause the electrical system to fail, the battery and brake lights come on. Then slowly all lights come on as battery shuts down. This is a known issue with this engine. This happened to me yesterday while driving at night leaving the car unable to drive. When the battery completely shuts down you cannot even move the vehicle out of Park, as electric is needed to disengage the the shifter from park, so you cannot even push the vehicle off of the road. Hyundai has a recall for the exact same engine in the Veracruz. Here are two videos showing issues. https://www.youtube.com/watch?v=RSLmj8Gqc1Q https://www.youtube.com/watch?v=h9Q78so3GPI https://www.carproblemzoo.com/hyundai/entourage/engine-oil-leaking-problems.php The VIN was not included in NHTSA campaign number: 14v415000 (engine and engine cooling).

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