NHTSA Complaint #11118798 — 2016 FORD F-350

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11118798
Vehicle 2016 FORD F-350
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 21,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

UNCONTROLLABLE STEERING AFTER DRIVING OVER EXPANSION JOINTS ON THE HIGHWAYS OR ROUGH ROADS OR STREETS. ONCE YOU DRIVE OVER THESE AREAS, THE STEERING WHEEL BEGINS TO VIOLENTLY SHAKE TO THE LEFT THEN THE RIGHT. THE TRUCK IS SHAKING VIOLENTLY AND MAKES IT DIFFICULT TO CONTROL THE VEHICLE. YOU MUST SLOW DOWN TO ALMOST A STOP TO STOP THE VIOLENT SHAKING AND REGAIN CONTROL OF YOUR TRUCK. THIS HAS HAPPEN TWO TIMES IN A ROW AND I WENT STRAIGHT TO THE FORD DEALER WHO REPLACED PARTS. ON THE SECOND TIME THIS HAPPEN, I HAD TO CUT BETWEEN THE HIGHWAY WORKERS BACK BLOCKING TRUCK AND THE HIGHWAY WORKERS REPAIRING THE ROAD BECAUSE I COULD NOT CONTROL THE VEHICLE AT THE HIGHWAY SPEED. IT HAS HAPPEN AGAIN AND THE TRUCK IS BACK IN AT THE FORD DEALER.

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