NHTSA Complaint #11559849 — 2016 FORD F-350

The contact owns a 2016 Ford F-350. The contact stated while driving at various speeds, the transmission was shifting hard and was slipping. Additionally, the vehicle was shuddering while the transmission was shifting. An unknown warning light was illuminated. The vehicle was taken to the dealer; however, the cause of the failure could not be determined. The contact stated that the failure persisted. The vehicle was taken to a transmission specialist, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was being repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000. The VIN was unavailable.