NHTSA Complaint #11114679 — 2014 FORD ESCAPE STRUCTURE:BODY

Complaint Details

ODI Number	11114679
Vehicle	2014 FORD ESCAPE
Component	STRUCTURE:BODY
Date of Incident	July 16, 2018
Date Filed	July 30, 2018
Mileage	49,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

CAR WAS PURCHASED USED IN FEB 2017 WITH 19,800 MILES ON IT. IT'S NOW 18 MONTHS AFTER WE'VE OWNED IT AND IT ONLY HAS 49,000 MILES ON IT. THE 3 OF THE 4 DOORS HAVE RUST ALONG THE BOTTOM OF EACH OF THEM, WHICH HAS COME THROUGH THE PAINT. ACCORDING TO FORD AND THE DEALER, THEY WILL ONLY FIX IT AT THEIR COST IF THE RUST HAS EATEN ALL THE WAY THROUGH THE METAL. I KNOW THE WARRANTY STATES THAT IT ONLY COVERS PERFORATED BODY PANELS, BUT AT WHAT POINT DO I KNOW IT IS PERFORATED BEFORE IT'S TOO LATE. SUPER FRUSTRATING.

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