NHTSA Complaint #11114441 — 2018 CHRYSLER PACIFICA PLUG-IN HYBRID

WITH JUST 200 MILES AND HAVING OWNED THE VEHICLE 3 WEEKS, VEHICLE LOST POWER ON FREEWAY AND MY WIFE COASTED OFF TO THE SIDE WITH CAR FULLY STALLING AND IGNITION LOCKING UP WITHIN 1/4 MILE. VEHICLE WAS TOWED TO DEALERSHIP BUT WORKED FINE NEXT DAY. 100 MILES LATER AND ABOUT 3 WEEKS ON DIFFERENT FREEWAY THE SAME THING HAPPENED AGAIN AND VEHICLE WAS TOWED BACK TO DEALERSHIP. THE CAR SEEMS TO STALL IN HYBRID OR GAS MODE. SERVICE STAFF CHANGED BATTERY AND TRIED VARIOUS THINGS BUT SERVICE DEPARTMENT HAD THE CAR STALL OUT AGAIN ON TEST DRIVE ON FREEWAY AND VAN WAS TOWED BACK. CHRYSLER SENT THEIR OWN SERVICE SPECIALIST AND AFTER MAIN COMPUTER WAS CHANGED AND CONTROLS SET, CAR WAS DRIVEN A COUPLE OF MILES ON CITY STREETS BY THE EXPERT BEFORE STALLING OUT. AFTER THREE MONTHS, AND LESS THAN 500 MILES, WE ARE ASKING FOR A REFUND AND THE CAR HAS YET TO BE FIXED. *TT