NHTSA Complaint #11113201 — 2011 FORD EXPLORER POWER TRAIN

Complaint Details

ODI Number	11113201
Vehicle	2011 FORD EXPLORER
Component	POWER TRAIN
Date of Incident	July 20, 2018
Date Filed	July 23, 2018
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

SHIFTER DOES NOT ENGAGE INTO PARK AND WARNING LIGHT COMES ON. WILL NOT ENGAGE MY SEAT TO SLIDE BACK AFTER PUTTING IT INTO PARK. MY CAR WAS STATIONARY EVERY TIME. ALTHOUGH, THE PERSON WHO REALISED IT WAS NOT SHIFTING INTO PARK WAS THE FORD DEALERSHIP. AND NOW IVE NOTICED IT EVERY TIME. NO MATTER HOW MANY TIMES I RESTART MY CAR IT WELL NOT SHIFT INTO PARK. I MUST APPLY THE PARKING BRAKE. FORD HAS NUMEROUS RECALLS ON VEHICLES FOR THE SAME PROBLEM, HOWEVER THE FORD EXPLORER IS NOT....WHY? AFTER LEAVING DEALERSHIP I WAS GIVEN THE PARTS LIST FOR THE SHIFTING ISSUES, WHICH IS A SAFETY CONCERN THAT SHOULD HAVE BEEN FIXED BY FORD.

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