NHTSA Complaint #11113027 — 2012 DODGE RAM 2500

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11113027
Vehicle	2012 DODGE RAM 2500
Component	ENGINE
Date of Incident	June 17, 2018
Date Filed	July 23, 2018
Mileage	86,503 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

WHILE DRIVING NORMALLY AT A SPEED APPROXIMATELY 45 MPH, THE TRUCK FLASHED THE CHECK ENGINE LIGHT A COUPLE TIMES AND CHIMED, THEN I LOST ALL POWER. THE POWER STEERING WAS DISABLED, AND I HAD TO MANUALLY GUIDE THE TRUCK OFF THE ROADWAY INTO A PRIVATE DRIVE AND CALL FOR A TOW. I WAS TOLD BY A SHOP THAT THE VALVE SEAT OF CYLINDER 1 FAILED AND BROKE APART INSIDE THE CYLINDER AND DAMAGED THE CYLINDER WHILE ALLOWING OIL INTO THE CYLINDER AS WELL. I AM TOLD THE ENGINE NEEDS REPLACEMENT. I AM WAITING FOR THE SHOP'S DIAGNOSIS DOCUMENTATION.

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