NHTSA Complaint #11697955 — 2012 DODGE RAM 2500

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11697955
Vehicle 2012 DODGE RAM 2500
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TN

Consumer Description

Our 2012 RAM 2500 truck with 135k miles, had it's fuel tank fail. The dealership in Oak Ridge, TN tested the vehicle and found that the gas tank tubes were broken causing us to not be able to fill the tank. The dealership recommended "NEED TO REPLACE GAS TANK". Mopar aka Stellantis does not make the fuel tank anymore, the "replacement" fuel tank does not work (completely wrong configuration), there is not an aftermarket tank. We have a Million Mile bumper to bumper warranty with MOPAR. "Customer Care" does not care.

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